Bay Harbor Islands, FL, United States of America
A busy concierge medical practice is seeking a highly organized, professional, and dependable Concierge Medical Office Coordinator to work directly alongside the Operations Manager and assist with the day-to-day operations of the practice.
This is a hands-on, multifaceted role that combines administrative support, patient communication, front desk coordination, and operational assistance. The ideal candidate is someone with a healthcare or medical office background who is comfortable wearing multiple hats and helping ensure that both the office and patient experience run smoothly.
In addition to traditional administrative responsibilities, this individual will occasionally assist with medication preparation and coordination, including organizing medications for patients and picking up and delivering prescriptions as needed.
Work closely with and provide day-to-day administrative and operational support to the Operations Manager.
Assist with the daily coordination and organization of the medical practice.
Handle front desk responsibilities, patient inquiries, appointment scheduling, confirmations, and follow-ups.
Communicate professionally with patients regarding appointments, documentation, prescriptions, and general requests.
Assist with medical billing support and administrative workflows.
Perform backend office tasks, including data entry, document management, and updating patient records.
Assist with organizing and preparing patient medication packages under the direction of the appropriate medical staff and established office procedures.
Occasionally pick up prescriptions from pharmacies and coordinate delivery of medications to patients.
Help ensure medications and related materials are properly organized, labeled, and handled according to practice protocols.
Provide general administrative and personal assistant support to the Operations Manager as needed.
Maintain patient confidentiality and professionalism at all times.
Take on additional operational responsibilities as needed.
Previous administrative, operations, or healthcare office experience.
Prior experience in a medical practice, concierge medical setting, or healthcare environment strongly preferred.
Strong organizational skills and exceptional attention to detail.
Excellent communication, interpersonal, and customer service abilities.
Comfortable multitasking and handling different responsibilities in a fast-paced environment.
Proficiency in Microsoft Office, email, and general computer systems.
Familiarity with medical billing, scheduling platforms, and EMR systems is a plus.
Reliable, responsible, and comfortable handling sensitive patient information and medication-related tasks.
Valid driver's license and reliable transportation preferred, given occasional prescription pickups and patient deliveries.
Hours: M-F: 8:30 am- 5:30 pm
Benefits: PTO and On-site Medical Care
Salary: $23-$28/hour