Brooklyn, NY, United States of America
A real estate brokerage firm is seeking an experienced Real Estate Office Manager to serve as the backbone of our operations and executive support. This person will be the right hand to the leadership team, ensuring smooth day-to-day management of administrative tasks, agent oversight, tenant relations, and office workflow. This role requires proactive leadership, accountability, and excellent communication skills. You will manage support staff, communicate directly with agents and landlords, and uphold operational excellence in a fast-paced real estate environment.
Office & Administrative Management
Serve as the primary point of contact for office operations
Oversee day-to-day tasks and ensure effective workflow throughout the office
Perform executive assistant responsibilities for the CEO, acting as a trusted second-in-command
Manage PTO scheduling and general administrative cadence
Team Leadership & Oversight
Supervise and support the office secretary, including task delegation and quality control
Ensure invoicing from the secretary is accurate and submitted on time
Monitor and support agents’ daily activities and compliance
Lease & Application Coordination
Review lease agreements and documents for completeness and accuracy
Oversee application processing and ensure thorough follow-through
Maintain direct communication with tenants, landlords, and agents regarding lease details
Marketing & Advertising
Ensure property ads are published and stay live across platforms as required
Coordinate photography scheduling and asset collection for new listings
Client & Landlord Relations
Act as a key contact for agents, landlords, and tenants
Address inquiries, concerns, and follow up on outstanding items
Previous experience in a real estate administrative or office management role
Strong organizational and multitasking skills
Experience managing support staff and coordinating with multiple stakeholders
Excellent written and verbal communication
Detail-oriented, with strong follow-up and accountability
Ability to work onsite Monday–Friday (10:00 AM – 6:00 PM)